Contact Us

Need advice verifying funnel neck diameters, checking serving board wood grains, confirming egg poacher pot compatibility, or tracking your scheduled delivery? Our Cumbrian customer desk is pleased to assist you.

Direct Communications

• Trading Storefront: Fellside Kitchen
• Business Operation: Independent British Kitchenware & Culinary Merchant
• Headquarters & Postal Address: 1A Main St, Egremont, Cumbria, CA22 2DJ, United Kingdom
• Telephone Support: +44 1946 824662
• Customer Email: service@fellsidekitchen.com
• Opening Working Hours: Monday – Friday, 9:00 AM – 5:00 PM (UK Time / GMT/BST)
• Response Standards: All written customer messages sent during normal business hours are answered personally within 24 working hours (excluding UK bank holidays).

Quick Delivery & Returns Overview

• UK Nationwide Shipping: 100% Free Tracked Delivery on all orders, dispatched within 1–2 business days with an estimated total delivery time of 4–7 business days.
• 30-Day Returns: Complimentary returns within 30 days using the pre-printed return label enclosed inside your parcel.